Frequently Asked Questions

HomeFrequently Asked Questions

How fast can I get my new website or service online?

We aim to get a majority of managed website and app design projects online within 3-7 business days; logos and graphics within 72 hours; and most other services within 48 hours.

What if I need to make changes to my website or graphics?

With all of our website, app, and design services, we’re happy to make reasonable basic changes free of charge under our Terms of Service. More advanced edits or additions may require an additional fee. You can also update your website yourself anytime using the included cPanel access.

Will my website be mobile-responsive and SEO-optimized?

Absolutely. Every website we build is fully mobile responsive and optimized for all modern devices. Our website packages also include foundational SEO, Google Analytics integration, and Google Business support as standard.

Can I transfer my existing website?

Yes. As long as you can provide a backup copy or transfer access, we’re happy to migrate your existing website for you.

What kind of technical support do you provide?

As a fully managed website services provider, we handle the technical side for you. If you ever need support, we’re available via email, Facebook Messenger, and WhatsApp. You can always Contact Us!

Do you offer web hosting, and is it secure?

Yes, all of our website packages include fully managed, secure hosting with SSL encryption, regular backups, and proactive monitoring as standard. You won’t need to worry about server maintenance, uptime, or security patches — we take care of all of that for you.

What’s included in your web design service?

Our web design service covers everything from initial concept and wireframes through to a fully responsive, SEO-optimized website. This includes custom layouts, on-brand visuals, content placement, and a final round of testing across devices before launch.

Do you provide ongoing SEO support after launch?

Yes, we offer ongoing SEO packages to help improve your search rankings over time, including keyword research, content recommendations, and monthly performance reports. Foundational SEO is included with every website build, with advanced packages available for businesses wanting a more competitive edge.

How much does a new website typically cost?

Pricing depends on the scope and features required, but we offer clear, fixed-price packages so there are no surprises. Get in touch for a free consultation and we’ll recommend the right package for your goals and budget.

Will I own my website and domain outright?

Absolutely. Your domain, website, and all associated content belong to you. We simply manage the technical side on your behalf, and you’re free to take your site elsewhere at any time should you wish.

Do you offer email hosting as well?

Yes, professional email hosting matching your domain (e.g. [email protected]) is available with all of our hosting packages, giving your business a more credible, professional appearance.

How do you keep my website safe from hackers and malware?

We use a combination of Cloudflare Proxy & DNS, Cloudlinux OS Security, SSL certificates, regular security patching, malware scanning, and firewall protection to keep every website we host secure. We also take regular backups so your site can be quickly restored in the unlikely event of an issue.

Can you help improve an existing website’s SEO?

Yes, we offer SEO audits for existing websites to identify quick wins and longer-term opportunities, covering technical SEO, on-page content, and site speed. We’ll provide a clear action plan and can implement the improvements for you.

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XVN Web Services

We don’t just build websites—we create digital experiences that work as hard as you do. From sleek, responsive web design to robust cloud hosting, WordPress management, SEO, PPC, logo creation, and engaging content, we provide end-to-end solutions that help your brand shine. We’re quickly becoming one of the fastest growing web hosting & design agencies in Leeds.

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